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Live-In Care Worker

Reports to:

Care Manager

Summary of Post

The role of a Live-In Care Worker has many aspects and this document sets out the principal functions of the job. This is not an exhaustive list of the tasks, they will vary from one customer to another, but instead it is intended to be a guide to the type of work involved.

Job Description

It is important that all employees of the company follow the rules, policies and procedures laid out in the staff handbook and in the ‘policies and procedures’ book which is kept in the office and available for any member of staff.

The role of the Live-In Care Worker is to perform duties and tasks to facilitate our customers to live at home in a safe, secure and comfortable way.


It is sometimes difficult to generalise what the role of a Live-In Care Worker involves. The best way to summarise your role is to perform tasks carried out by a close friend or relative but in a trained, professional and knowledgeable way. 

In order to do this successfully, the Live-In Care Worker must be aware of the needs and requirements of the customer. You must communicate successfully, not only with the customer but also with family, friends and other healthcare professionals. You may be the only person the customer has close contact with over a period of time. Therefore you must be responsible to report any relevant information, such as changes or causes for concern in the customer’s care and lifestyle. This information needs to be communicated effectively back to the manager or supervisor of the business you are employed with. 

It is not the role of the Live-In Care Worker to become involved in notifying family, friends or relatives of changes. This will be carried out by the Care administration team, based on the information received from the Live-In Care Worker. 

Every customer will have a Care Plan which identifies the specific tasks that need to be undertaken by the Live-In Care Worker. The quality of this care will be delivered as agreed with the customer, families and healthcare professionals. These may include shopping, housekeeping, laundry, personal care, meal preparation and social activities. There may also be more extensive and specialised care involved, depending on the quality of care the customer requires.

The Live-In Care Worker will be briefed before undertaking any assignment with the specific tasks involved. In every case it is vital that the Live-In Care Worker will carry out the work in a safe and professional way and to adhere to the specific instructions as well as the policies and procedures of the

Live-In Care Workers are there to provide support and encouragement that empowers the customer to lead an independent lifestyle within their own home. As the Live-In Care Worker resides in the customer’s home it is important that they recognise the importance of respecting the customer’s right to make choices and maintaining their privacy. Live-In Care Workers are there to assist the customer in maintaining their lifestyle in a safe and secure manner.

The Live-In Care Worker is not on duty 24 hours a day and is afforded time off when their services are not required. This is normally in the afternoon but may vary according to the customer’s needs.

Live-In Care Workers are also not on call throughout the night and are expected to be able to retire once the customer is settled for the night so they are able to commence their duties the following morning.

By its nature live-in care requires Live-In Care Workers to reside in the customer’s home. They should ensure they know the house rules and respect the privacy of the customer at all times.

Whilst the supply and upkeep of any equipment such as wheelchairs and hoists are not the responsibility of Bluebird Care or its employees, it is expected that causes for concern with any of such items would be passed by the Live-In Care Worker to the manager or supervisor.

A thorough training programme is applicable to every member of the Care team. This constitutes both initial and ongoing training and is a requirement of all staff. Every member of staff will be required to apply for, and achieve, a satisfactory Criminal Record check.

Anyone who does not genuinely care about the welfare of other people will not be suitable for this job.  It is also important to know that in any job there will be levels of stress involved. Community Angels takes this seriously and we will do our utmost to support you in every aspect of your working life.

Job Specification


  • Ability to reside in customer home for extended periods
  • Genuine care for others
  • Good communication skills
  • Ability to understand what the role entails
  • Ability to follow instructions

  • Experience in care provision
  • Experience in running a home
  • Driver

Key Competencies

  • To be able to attend to customer’s needs
  • To understand the importance of maintaining customer’s independence
  • To be able to cope with emergency and difficult situations
  • To be able to communicate with other people
  • To be able to maintain high standards of care provision
  • To be able to identify changing needs of the customer
  • To understand and cope with stress in an effective way


(The role may involve some or all of the following. This is not intended as a complete list and is supplied for information only)

  • Assist customers to get up, dressing and preparing them for their day
  • Washing, bathing, showering, oral care, grooming.
  • Toileting, assisting with use of commode, emptying commode.
  • Continence management
  • Using manual handling equipment as specified.

  • Working with other care professionals such as District Nurses, GPs, etc.
  • Assisting with prescribed medication
  • Assist customers to go to bed, including undressing and washing
  • Preparation and assistance with meals
  • Shopping and supplies management
  • General household duties
  • Bed making, laundry and ironing
  • Assisting with social activities
  • To keep accurate records of care delivered